General Terms & Conditions of Sale

  1. Disclaimer

    This present document is a translation of the original version of the General Terms and Conditions accessible here. It is provided for informational purposes only and does not have any contractual or legal value.

  2. Definitions

    Each of the terms below shall have the following meaning in these General Terms and Conditions of Sale (GTCS):

    • GTCS: abbreviation referring to this General Terms and Conditions of Sale document.
    • Gingko Lab: refers to the publishing company Gingko Lab, a SARL (French limited liability company) with a share capital of 1000 euros, registered with the Bordeaux Trade and Companies Register under number 947665519, with its registered office located at 7 Allée de Chartres, 33000 Bordeaux, France.
    • Application: refers to the Call Blocker mobile application published by Gingko Lab, available for free download from Google’s Play Store.
    • User: refers to any individual using the Call Blocker mobile application.
    • Google: globally refers to Google company, its subsidiaries, and its services.
    • Play Store: refers to the application download platform (called a store) for devices running the Android operating system.
  3. Purpose

    These General Terms and Conditions of Sale establish the contractual conditions applicable to any subscription by a User to a paid offer on the Application.

  4. Acceptance

    Any subscription to a paid offer constitutes full and unconditional acceptance of the current GTCS.

  5. Terms of Subscription to Paid Offers

    The subscription to paid offers is carried out exclusively from the Application using Google’s integrated system.

    A product from an offer subscribed to via this system is valid on all devices using the same Google account, compatible with the Application, and whose features are accessible on this platform.

  6. Description of the Paid Offer

    The personalized blocking feature, as described in the Terms of Use, is available for purchase. This offer is a one-time purchase with no time limitation.

  7. Pricing

    The price charged for an item sold through the Application corresponds to the price displayed at the time of purchase by the User. Prices are established using Google’s pricing grids and already include applicable taxes as well as the platform’s commission.

    Prices may be subject to change at any time, either by Gingko Lab or by Google.

    In the case of one-time purchases, such changes do not affect purchases already made, and Gingko Lab is under no obligation to notify Users.

  8. Payment and Billing

    1. Payment

      Payments are processed through Google’s integrated in-app purchase system, which manages the entire transaction and only communicates the transaction status to the Application. No banking information is ever shared with the publisher of the Application. The payment provider may have its own terms and conditions, which we recommend reviewing before completing any transaction. If the transaction is not approved by the provider, the User’s purchase will not be confirmed.

      Gingko Lab cannot be held liable for any issues in the execution of the transaction arising from Google’s payment system or from events classified as force majeure.

    2. Refunds

      According to the Play Store policies, purchases of lifetime offers are final and non-refundable. However, Users may request a refund in certain situations, including but not limited to:

      • The User did not authorize the transaction
      • The User accidentally subscribed to an offer
      • The User did not receive the purchased product

      If the User experiences an issue and is unable to access the purchased service, we encourage them to contact Gingko Lab using the in-app contact feature.

      The refund request is made through Google support. Refund requests are handled on a case-by-case basis by Google without any influence from Gingko Lab.

  9. Liability and Force Majeure

    Gingko Lab cannot be held liable for any failure to fulfill an order resulting from Google’s payment system or any event classified as force majeure.

    The publisher strives to ensure continuous access to the Application but cannot be held responsible for any interruptions or temporary unavailability, particularly in cases of maintenance or force majeure.

  10. Amendments to the Terms and Conditions

    These Terms and Conditions are effective as of August 11, 2025. Gingko Lab reserves the right to modify all or part of the Terms and Conditions at any time. Users are encouraged to regularly review the Terms and Conditions to stay informed of any changes.

  11. Miscellaneous Provisions

    If any part of the Terms and Conditions is found to be illegal, invalid, or unenforceable for any reason, that provision shall be deemed unwritten without affecting the validity of the remaining provisions, which shall continue to apply.

    Any claims must be submitted via the contact feature available within the Application.

    These Terms and Conditions are governed by French law. In the event of a dispute relating to the formation, execution, or interpretation of the Terms and/or a Subscription, jurisdiction is expressly assigned to the competent courts of Bordeaux, unless an amicable resolution is reached.